Orders arrive by email, portal and phone. Then someone keys them into Xero, checks the supplier invoice, updates the stock and chases who owes what. That handover between systems is exactly where AI earns its keep.
For NZ wholesalers and distributors running Xero, a stock or warehouse system and a trade ordering channel.
Take the double handling out: checking every order has an invoice, drafting the missing ones from that customer's past invoices, reading supplier invoices and matching costs, answering stock questions from the warehouse system and working out what to reorder. A person approves before anything changes in Xero.
It runs on the systems you already have. Xero has an official Claude connector, and for warehouse and stock systems without one we build a read-only connector, like the CartonCloud one we built for Metrix Timber.
The jobs wholesalers and distributors actually bring us. Every one keeps a person on the final call.
Claude reads the supplier invoice, pulls out the supplier, lines and GST, and drafts the bill in Xero. Nothing posts until you approve it.
Ask which trade customers are overdue and Claude answers from live Xero data, then drafts the reminder. You decide who gets it.
Stock on hand and inbound orders, asked in plain English. We built a read-only CartonCloud connector for Metrix Timber and tested it against the real API.
A skill that works out reorder points from sales history, supplier lead times and the service level you want, and shows its working. Built and tested for Metrix Timber.
Price changes matched by barcode and SKU, updated with a revert log, every Monday. Little Taonga updated 43 supplier costs this way.
A customer list Claude keeps up to date, and prospect research that says "could not confirm" rather than guessing a name. Both built for Metrix Timber.
From a jewellery wholesaler in Kaikōura and a timber distributor in Australia.
At Little Taonga, Shopify gets the GST wrong on wholesale orders, so every one used to be keyed into Xero by hand. Now Claude checks at 8:53am and 2:53pm.
Nothing goes into Xero until a person approves it.
A jewellery wholesaler in Kaikōura and a timber distributor in Australia.
Little Taonga checked a month of wholesale orders and purchase orders against Xero on the day and found gaps. The check now runs at 8:53am and 2:53pm, and supplier costs update every Monday.
Read the Little Taonga case studyFor Metrix Timber we built a read-only connector into their CartonCloud warehouse system, tested against the real API, plus six skills ready before handover.
The rules every wholesale build runs inside:
Cezanne runs Little Taonga, a Kaikōura jewellery wholesaler that also sells online and in its own store.
Alex and I spent a day with Blake from Harkness AI setting up Claude across our complicated business systems, and it was the best investment we've made! Rather than just showing us features, he built everything around our real platforms. We highly recommend Harkness AI to any business wanting to simplify its systems, work smarter and get real, practical value from AI.
Bring the job where the same order gets typed twice. We will tell you straight whether Claude helps.
See how Claude setup worksWorth reading next:
Nothing to migrate. These are the tools NZ wholesalers and distributors run, and the work goes into connecting them.
Xero has an official Claude connector. Most warehouse and stock systems do not, so we build one, read-only first, and nothing in your stock or books changes until you decide it should.
Free to watch, nothing gated. Each one has a written version too.
We set Claude up for your business: Xero, your ordering channel and your stock system connected read-only, the checks saved as skills on a schedule, and your team shown how to approve them. It starts with a free call.
Last updated 2 November 2026
