Terms of Service

1. Introduction

Welcome to Harkness AI. These Terms of Service ("Terms") govern your access to and use of our website and services. By using the site, you agree to these Terms.

2. Services Provided

We provide AI consulting, AI strategy, custom AI development (including autonomous agents and chatbots), and related training and advisory services. Specific scopes, timelines, and fees are set out in proposals or statements of work.

3. Changes to Terms

We may modify these Terms at any time by updating this page. Your continued use of the site after changes are posted means you accept the updated Terms.

4. Account Registration and Use

Some features may require an account. If applicable, you must provide accurate, current, and complete information and keep your credentials secure. We may suspend or disable accounts for misuse or risk.

5. Privacy Policy

Our Privacy Policy explains how we handle personal information under the New Zealand Privacy Act 2020 and forms part of these Terms.

6. User Conduct

  • Use the site lawfully and do not interfere with or damage it.
  • Do not attempt unauthorised access to the site or related systems.
  • Do not misuse or infringe our intellectual property or that of others.

7. Intellectual Property

All site content, branding, and materials are owned by Harkness AI or our licensors. Client deliverables are handled as set out in your proposal or statement of work.

8. Third‑Party Services

Our site may link to third‑party websites or services. We are not responsible for their content or practices and recommend you review their terms and policies.

9. Termination

We may suspend or terminate access to our site or services at any time, including for breach of these Terms or risk to our systems. You may stop using the site at any time.

10. Governing Law

These Terms are governed by New Zealand law. You submit to the exclusive jurisdiction of the New Zealand courts.

11. Changes to Service

We may withdraw, modify, or add features to our site or services at our discretion without notice.

12. Disclaimer and Limitation of Liability

The site and its content are provided on an "as is" and "as available" basis to the extent permitted by law. To the maximum extent permitted by law, we are not liable for indirect, consequential, special, or punitive loss. Our total liability for any claim relating to the site or services is limited to the fees paid to us for the relevant services (if any), except where New Zealand law does not allow such limitation.

13. Contact Us

Email: blake@harknessai.nz

Last updated 2026.