How We Build Your AI Strategy and Roadmap
The 6-step process we use with NZ businesses - from free discovery call to implemented AI and ongoing support
Discovery Call
We start with a free 30-minute discovery call to understand your business, challenges, and goals. We'll discuss where AI could add the most value and whether we're a good fit to work together.
Assessment
We conduct a thorough assessment of your current processes, data, and systems. This includes identifying quick wins and longer-term AI opportunities specific to your business.
Proposal
Based on the assessment, we deliver a detailed proposal outlining recommended AI solutions, expected outcomes, timeline, and investment. Everything is transparent with no hidden costs.
Implementation
Our team builds and deploys your custom AI solutions. We work in agile sprints with regular check-ins so you always know what's happening and can provide feedback along the way.
Training
We train your team to use and manage the new AI tools effectively. This includes hands-on workshops, documentation, and ongoing support resources to ensure adoption.
Ongoing Support
We provide fractional AI support to optimise, maintain, and evolve your AI solutions. As your business grows, your AI grows with it.
Frequently Asked Questions
Ready to Get Started?
Book a free 30-minute discovery call to map where AI fits in your business.
Book Your Free Discovery CallLast updated 13 July 2026
What people say
Blake is an absolute gem to work with! When I was drowning in the deep end trying to implement our Podcast Portal, Blake threw me a lifeline. He became an A+ collaborator who made the whole experience actually enjoyable.
We engaged Harkness AI to build an internal AI-driven quality assurance platform, and Alex has been excellent to work with throughout. He picked up a fairly niche operational problem quickly, turned it into a workable technical design, and delivered in steady increments rather than disappearing for weeks at a time. Communication was clear and honest, including when something turned out harder than first scoped. The platform is now in testing with our team and doing what we asked of it. Easy to recommend if you want practical AI implementation rather than theory.
